The following Privacy Policy is adopt in any case the user intend to have access at "silvianheach.com" website and decide to navigate and use his services, whether or not buying goods.

 

1) INFORMATION NOTICE AS PER ART. 13 LAW DECREE 196/2003

1-I) Data Holders
IThe holders of the data collected by this website are Eurostep s.r.l with offices in Pederobba (TV), Via Feltrina 9/C 31040 (hereinafter named “Eurostep”) and Arav Fashion S.p.A with offices at Loc. Pagliarelle Via Provinciale Nola 80030 San Vitaliano (NA); the holders together agree upon the processing scopes; Eurostep established, even independently, the processing methods, the safety procedures to be applied in order to guarantee confidentiality, integrity and availability of data.

1-II) Collection of users' personal details
The retrieval to Eurostep of personal details from the user within the “silvianheach.com” website might be necessary in order to achieve the purposes specified in the proper information notice or it might be optional. The compulsory or optional nature of the detail is specified from time to time – with reference to the single information requests – with the act of the single collection of data. In the event that information is not given within the compulsory fields, it makes it impossible to achieve the principal scope of the specific collection: it might also prevent the company from completing the purchase or using additional services such as sending newsletters.
The retrieval of further data, different from those marked as compulsory, does not imply any consequences.

1-III) Persons in charge of processing personal details
a) In order to achieve the targets of the “Silvianheach.com” website, Eurostep has the right to appoint the persons in charge of processing personal details; to obtain the complete list of those persons in charge of processing personal details, please contact Customer Service.
b) For the same scope, Eurostep authorizes the following categories to process personal details: persons in charge of the execution of orders, the administration department, customer service, IT and marketing (if consent was provided), IT and management systems of the website and persons in charge of providing services reserved to logged in users.

1-IV) User's rights
According to article 7 of law decree 196/2003, the user is entitled to obtain a confirmation or not from Eurostep concerning the origin of his/her personal details have been processed, even if they are not yet recorded, as well as to receive their update.
Furthermore, the user is entitled to obtain information from Eurostep concerning the origin on his/her personal details, the purposes for which they are collected the methods they are processed as well as which information technology means are used to process his/her data, the details of his/her data and of the persons responsible for processing the information; information relevant to the subjects or categories of subjects that may obtain the data, or which may know the data, or which may know the data because they are, for example, the persons in charge of processing.
The user is also entitled to obtain the following from the data holder:

  • the update, correction and integration of personal details;
  • cancellation, transformation into anonymous form of his/her personal data as well as to stop the processing of his/her data if it brache the law, including data that don’t need to be kept for the purposes they are collected for and later processed;
  • the proof that the operations and contents describe within items a) and b) have also been communicated to third parties provided that this communication does not imply the use of means that are of proportion to the protected right.


For legitimate reasons, the user can oppose himself/herself partially or totally to:

  • for legitimate reasons the processing of his/her personal details, despite bring relevant to the purposes they are collected for;
  • the processing of his/her personal data with the purpose of sending advertising or marketing materials or for the completion of marketing research.

To exert the above-mentioned rights, the user may send a proper request to Eurostep by means of registered letter with acknowledgement of receipt; the request will be met promptly.

 

2) GUIDELINES

The principles of which the privacy policy of the website “Silvianheach.com” is based, are as follows:

  • to process personal data only for the purposes and with the methods described within the information notice shown at the moment the data is collected
  • to use data for further purposes in addition to those purposes that the data was collected for only if the user provides his/her specific consent
  • to provide third parties with the data only to carry out the required service and only if a person responsible for processing the data has been appointed. Not communicating, assigning or transferring data to third parties without informing the user prior and having obtained his/her consent;
  • To fulfill the requests for any cancellation, modification and integration of the provided data as well as not use personal data to send any type for advertising without the user’s consent;
  • to ensure a correct and legal management of data protecting the users’ privacy as well as to apply the proper safety measures to protect confidentiality, integrity and availability of retrieved data.

 

3) SCOPES OF THE PROCESSING

Personal details are processed to provide the services available after entering the “Silvianheach.com” website. The services are as follows:

  • logging-in to the website to use the relevant services;
  • using further specific services, such as the creation of your Wish List
  • executing orders and relevant activities
  • managing the user's requests, such as technical and commercial questions, status of the order and any inquiries;
  • contacting Customer Service
  • for marketing purposes (receiving newsletter, new products, promotions)

The specific purposes for which the data is processed are summarized within the information notice as per art.13, law decree 196/2003, which is displayed to the user when his/her personal details are retrieved.

In addition, subject to express consent, data may also be processed for marketing purposes such as sending promotional material on products and services other than those already purchased, news, promotions offered by Eurostep.

In some cases, as clearly stated in the Information Report, the data may be subjected – following express prior permission – to processing aimed at creating profiles based on the user’s preferences and purchases, in order to send him information regarding his needs and interests.
Notwithstanding that provided for in article 130, comma 4, Legislative Decree 196/2003, which allows the owner to use the data for sending publicity emails regarding their products and services, similar to that already purchased, unless said use has been specifically forbidden.

The user’s information will be communicated to third parties only following his express permission, except in cases in which said communication is obliged by law or is necessary for purposes required by law for which direct permission of the interested party is not required; in these cases, the data may be made available to third parties who will process them independently and solely for the above-mentioned purposes (for example, in the case of request made by the police or tribunal or other competent organizations or for carrying out obligations deriving from the closed contract, as is the case in communication to Banca Sella S.p.A for the payments of the purchased products). 

Any purpose other than the specific one for which the personal data has been supplied will be highlighted in the information report and pursued by Eurostep only after permission has been acquired from the user.

 

4) HYPOTHETICAL EXCLUSION PERMISSION

In compliance with Legislative Decree 196/2003, Eurostep can process the user’s personal data without asking his permission when this is necessary to carry out an obligation of the law or when it is necessary for carrying out those obligations taken on by the contract.

5) PERSONAL DATA OF THIRD PARTIES

Should Eurostep have to process the personal data of third parties communicated directly by one of their users (for example, in the event that the user purchase a product to deliver to a different person or when the personal paying for the purchase of the product is different to the person receiving the product, or even when the user intends to recommend the “Silvianheach.com” website services to a friend), they will supply said third party with the information report provided for by article 13 of third party’s information before giving it. All responsibility for the communication of information and data of third parties without said parties’ permission or for any incorrect or unlawful use of the same is solely of the user.

Permission is not necessary only when said data is communicated to Eurostep in order to conclude a contract in favor of third parties.

 

6) SECURITY MEASURES

Eurostep adopts suitable security measures in order to reduce to a minimum the risks of destruction or loss – including accidental – of data, unauthorized access or processing that is unpermitted or does not conform to the collection purposes indicated in our Privacy Policy.

Moreover, Eurostep cannot guarantee their users that the measures adopted for the security of the site and the transmission of data and information on the site limit or exclude any risk of unpermitted access or the distribution of data by devices pertinent to the user.
Is always a good idea for the user’s computer to be equipped with software that protect the transmission of data on the web, both entering and exiting and that his Internet provider adopts suitable measures for internet data transmission security.

 

7) LINKS TO OTHER WEBSITES

The “Silvianheach.com” website contains link to other sites that may have no connection to Eurostep and/or Arav Fashion S.p.A; the owners do not control or monitor said websites and their contents. The owners cannot be held responsible for the contents of these sites and the regulations adopted by them, also in regards to privacy and processing of the user’s personal data during navigation.
This Privacy Policy does not apply to third parties’ websites. Our site supplies links to these sites for the sole purpose of aiding their user’s research and navigation and easing hypertext links on the Internet towards other sites. Activation of links does not entail any recommendation or signal by the Owner for access to and navigation in these websites, no any guarantee regarding the contents, services or goods supplied by them and sold to Internet Users.

 

8) CONTACTS

For all further information regarding personal data processing, we recommend you visit the website of the Guarantor for the Protection of Personal Data athttp://www.garanteprivacy.it.
For further information on the data processing carried out by Eurostep and/or Arav Fashion S.p.A please email us at: customercare@silvianheach.com

 

9) APPLICABLE LAW

This Privacy Policy is controlled by the Italian Law and in particular by the Personal Data Protection Code (legislative decree 30th June 2003 nr. 196) which disciplines personal data processing – also abroad – carried out by anyone resident or with premises in Italy.
The Code guarantees that personal data processing is carried out in respect of the fundamental rights and liberties, as well as the dignity of the interested party, with particular reference to the confidentiality, personal identity and right to the protection of personal data.

 

10) MODIFICATIONS TO THE PRIVACY POLICY

The Owners may modify or simply update, in whole or in part, the Privacy Policy of the site, also in consideration of the modifications of the laws and regulations ruling the matter. The modifications and updates of the Privacy Policy will be communicated to the users in the Home Page as soon as they have been made and will be binding from the moment they are published on the website. For this reason, we recommend you visit this section regularly to check the most recent and publication of the Privacy Policy.

 

COOKIES POLICY

IN BRIEF

By using this website you consent to the use of cookies in accordance with this Cookie Notice. In particular, you accept the use of Performance/Analytics Cookies for the purposes described below. If you do not consent to the use of these cookies please disable them following the instructions in this Cookie Notice so that cookies from this website cannot be placed on your device.

What are cookies?

A cookie is a small text file that is saved on your browser when you visit a website. To order products on shop name, it is recommended to have cookies enabled. If you do not want to accept cookies, you can still browse the site, but some features of this site may be disabled. In most browser cookies are enabled by default, in this page you will find the information you need to change the settings of the cookies on your browser. Cookies can be useful, for example, to allow you to navigate between different pages efficiently, remembering your preferences, and in general can improve the user stay on the site.www.silvianheach.com reserves the right to use cookies, with user consent where permitted by law or regulation. Silvianheach.com reserves the right to use data collection systems for site users, to collect information such as IP addresses, browser types and operating systems, and/or to track your navigation across multiple websites, for security and data collection purposes.

Navigation Cookies

Navigation Cookies ensure that the website functions properly and allow you to access content in your preferred language, to automatically recognize your location, create an account, or log in and make purchases. Examples of "events" for which you need the use of Navigation Cookies:

Remember previous actions, if you browse back during the same session

Management of security token to the various services provided within the same site to identify, for example, the status of the user (registered, not registered)

Navigation in the reserved area of the website

Routing of customers towards specific versions / applications services

Performance cookies

Performance Cookies may belong to Silvianheach.com or one of our partner sites. These cookies collect information about how you use our wesbite and what pages the user visits. All information collected is anonymous and only used to help us improving our site performance. Web Analytics, Affiliation Systems, A/B tests belong to this type of cookie.

Cookies funzionali

Functional cookies Share Transparent_PNG (for spacing) (75px) Functional cookies record information about choices that you have made, and they also allow us to tailor the website to suit your needs. For example, on the mobile website we put a cookie to remember where you came from to ensure that when you visit again you will return to the same section. We also use cookies to save your category/segment preference.

Third-party cookies for marketing/retargeting

These cookies are used by partners of Silvianheach.com in order to present banners of Silvianheach.com within other sites. Whilst browsing Silvianheach.com, these cookies are also used to show products that you may be interested to or similar to those who have been watching, based on your browsing history.

How can i disable cookies

Most browsers automatically accept cookies, but the user may also choose to disable them. Disabling cookies may mean that the website may not work properly and/or offer limited services (such as adding items to your shopping cart and/or purchasing items). However, if you do not wish to accept cookies, you may change your browser settings. The following are instructions on how to do this in the four most popular browsers:

Microsoft Internet Explorer

Click on the "Tools" menu and select "Internet Options". Select "Privacy" and choose your privacy settings. Here you may select your new privacy settings.

Google Chrome

Click on the “Tools” icon and select “Settings”. Choose “Advanced settings”, under “Privacy” click “Content settings” “Cookies. ” Click the button to toggle Accept Cookies to Off, and save your settings.

Mozilla Firefox

On the menu bar, click "Tools" and then "Options". Select “Privacy” in the pop-up window to set your cookie settings.

Safari

On the menu bar, please select "Preferences". Then click on "Privacy" and adjust your cookie settings.

To learn more about cookies and how to manage or disable third-party or marketing/retargeting cookies, visit www.youronlinechoices.com. To disable analytical cookies in order to prevent Google Analytics from collecting your web browsing data, download the Google Analytics: https://tools.google.com/dlpage/gaoptout.